We makes our every effort to ship the purchase as soon as possible. Orders placed are usually processed and shipped within 2~5 business days from the time the order is placed. Orders placed on weekend or national holidays will be processed the following business day and shipped within 2~5 business days. Some complicated order or special occasions may require additional processing time.
Processing time：2-5 business days
1）Standard shipping：8-15 Business Days(Cost: Free on orders over $25, otherwise $6)
2）Fast shipping：6-10 Business Days(Cost: $6 on orders over $25, otherwise $12)
3）Express shipping：3-6 Business Days(Cost: $30 )
Delivery time（Other country）：
Standard shipping：8-15 Business Days(Cost: Free on orders over $25, otherwise $6)
Sunnybikinis makes every effort to ship the order as soon as possible. All the shipping times above are based on when your order is shipped, not when you place your order. Our delivery times are only estimates and cannot be guaranteed.
* Kindly note that the order processing time and shipping time will be delayed during busy season or holidays.
Othercountry：Argentina / Australia / Austria / Belgium / Brazil / Canada / Chile / Colombia / Denmark / Finland / France / Germany / Greece / Hong Kong / Iceland / Ireland / Israel / Italy / Jamaica / Japan / Luxembourg / Mexico / Monaco / Netherlands / New Zealand / Norway / Poland / Portugal / Singapore / Spain / Sweden / Switzerland / United Kingdom /
Once your item is shipped, you will receive a shipping confirmation email with a link that will lead you directly to the package tracker.Please check your spam and promotions folders if you can’t find your shipping confirmation.You can also log in to your Sunnybikinis account to track the status of your order.
To protect you from international import tax, we will declare a lower value than your order value. If customs duties are incurred, you will be responsible to clear customs and pay the relevant customs duties.
Please email firstname.lastname@example.org with your name and order number and we will assist with locating your package.
1. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.
2. To start a return, please email us at email@example.com with your order number and the reason for the return. We will respond to you within 2 business days with the return shipping address. Items sent back to us without first requesting a return will not be accepted.
3. We do not provide prepaid return labels and customers are responsible for covering shipping costs, customs, and taxes to the unwanted return unless deemed faulty by a Sunnybikinis representative.
4. Sunnybikinis will make a full refund, resend, or accept the return for any of the following cases:
1. Orders not Received.
2. Products Damaged.
3. Incorrect or Missing Products.
Sunnybikinis has a strict quality control process before products are dispatched. Sunnybikinis will deal with incorrect or missing products as follows:
a.For incorrect products, Sunnybikinis offers a full refund or replacement.
b.For products with the wrong color, size which doesn't affect product function, etc., Sunnybikinis offers a partial refund.
5. We reserve the right to reject returns sent or communicated beyond the return period limit, items not in their original condition, or not to the return shipping address provided by our customer service.
We do not offer exchanges at the moment. Please send back the item within the return policy condition for a full refund, and place a new order for the desired items.
1. We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. Please allow 7-14 business days from the day we receive and process your returns package for your account to be credited.
2. Once it is approved, you’ll be automatically refunded on your original payment method. Certain banks may take an additional 2-10 days to process your account.
You can place an order at Sunnybikinis without creating an account and check out as a guest. However, if you create an account with us, you'll be able to enjoy the following benefits:
a.Track your current orders and review order history.
b.Save your address and billing details for your future purchases.
c.Access your store credit to apply to your next purchase.
Yes, our product is true to size. We have a size chart on each product page, for the best possible fit, we recommend checking the size charts in details for choosing the perfect size.
There is size information on each product page. Customers may compare the reference measurements with your own clothes to find the best choice.
"One size" does not means that fit all sizes but means there’s only one size for this product.
We try out best to avoid this issue and to display the actual color of the item as possible as we can. However, the camera's perspective and the extent of lighting may cause a slight color difference. We thank you for your understanding.
We do our best to keep the inventory up to date, but occasionally items sell out before we can update on website. This may result in either partial or your whole order being canceled. If all items of your order are unavailable, you will be notified about the cancelation in a timely manner. If partial of your order is unavailable, the unavailable items will be canceled for refund and the remainder of your order will ship out normally.
We accept Paypal and Paypal Credit.
We offer free shipping on all orders over $25. We also do flash sales using discount codes. Subscribe to our newsletter to be the first to know of flash sales and special discount codes for our valued customers.
First, go to your cart and click the checkout button. Once you reach the checkout page, you will see a discount code field on the right-hand side of the page. Enter your code there and click “Apply.” to see the price drop reflected. Each code can only be applied once. Discounts cannot be used in conjunction with another promotion.
First, check to see that there are no typos in the code. Then, check the terms and conditions of the discount code to make sure this offer is still valid and applies to the items in your cart. If the code is still not working, please contact our customer service team via firstname.lastname@example.org for help.
Only one promotion code can be applied per order.
We do our best to answer all the common questions here on FAQs but sometimes you may have a question that hasn't been addressed. If you checked all of the FAQs and still have a question, please email us directly to email@example.com，we will try our best to answer to most requests within 72 hours between Monday and Friday.