Shipping & Returns

SHIPPING
1. Items are shipped within 2-5 business days; once your item is shipped, you will receive a shipping confirmation email with a link that will lead you directly to the package tracker.Please check your spam and promotions folders if you can’t find your shipping confirmation.You can also log in to your Sunnybikinis account to track the status of your order.
2. The tracking information may take 5-10 business days to update the system. If, after 10 days, you are still not seeing any status update, please get in touch with us, and we'd love to check for you internally.
3. Shipping time:
Processing time:2-5 business days
Delivery time(USA):
1)Standard shipping:8-15 Business Days(Cost: Free on orders over $25, otherwise $6)
2)Fast shipping:6-10 Business Days(Cost: $6 on orders over $25, otherwise $12)
3)Express shipping:3-6 Business Days(Cost: $30 )
Delivery time(Other country):
Standard shipping:8-15 Business Days(Cost: Free on orders over $25, otherwise $6)
Sunnybikinis makes every effort to ship the order as soon as possible. All the shipping times above are based on when your order is shipped, not when you place your order. Our delivery times are only estimates and cannot be guaranteed.
* Kindly note that the order processing time and shipping time will be delayed during busy season or holidays.
Other country:
Argentina / Australia / Austria / Belgium / Brazil / Canada / Chile / Colombia / Denmark / Finland / France / Germany / Greece / Hong Kong / Iceland / Ireland / Israel / Italy / Jamaica / Japan / Luxembourg / Mexico / Monaco / Netherlands / New Zealand / Norway / Poland / Portugal / Singapore / Spain / Sweden / Switzerland / United Kingdom / 
4. To protect you from international import tax, we will declare a lower value than your order value. If customs duties are incurred, you will be responsible to clear customs and pay the relevant customs duties. customs and paying the relevant customs duties.
RETURN
1. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.
2. To start a return, please email us at support@sunnybikinis.com with your order number and the reason for the return. We will respond to you within 2 business days with the return shipping address. Items sent back to us without first requesting a return will not be accepted.
3. We do not provide prepaid return labels and customers are responsible for covering shipping costs, customs, and taxes to the unwanted return unless deemed faulty by a Sunnybikinis representative.
4. Sunnybikinis will make a full refund, resend, or accept the return for any of the following cases:
1. Orders not Received.
2. Products Damaged.
3. Incorrect or Missing Products.
Sunnybikinis has a strict quality control process before products are dispatched. Sunnybikinis will deal with incorrect or missing products as follows:
a.For incorrect products, Sunnybikinis offers a full refund or replacement.
b.For products with the wrong color, size which doesn't affect product function, etc., Sunnybikinis offers a partial refund.
5. We reserve the right to reject returns sent or communicated beyond the return period limit, items not in their original condition, or not to the return shipping address provided by our customer service.
6. Please return the package with a valid tracking number for your personal insurance. We will not be responsible for any lost return packages.
7. We do not offer exchanges at the moment. Please send back the item within the return policy condition for a full refund, and place a new order for the desired items.
8. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Please allow 7-14 business days from the day we receive and process your returns package for your account to be credited.
9. Once it is approved, you’ll be automatically refunded on your original payment method. Certain banks may take an additional 2-10 days for your account to be processed.